Switchboard Operator

SUMMARY OF POSITION: The Switchboard Operator is responsible for the computerized scheduling, confirming and rescheduling of patient appointments for each provider and/or service based on the degree of medical acuity, scheduling guidelines and provider availability. Additional duties include routing patients to the appropriate person, communicating schedule changes, taking messages according to established protocol, recording and updating patient demographic information.

WORK EXPERIENCE: One-year experience as an operator or similar position answering multi-line telephone preferable. Experience in medical office setting and/or other customer service experience is desirable. Good attendance is essential for this position.

EDUCATION, CERTIFICATIONS, AND LICENSURE: High school diploma, or the equivalent. 

ADDTIONAL SKILLS AND KNOWLEDGE: Bilingual preferred.

HIRING RANGE:      $13.76 - $17.20

 

NUMBER OF OPENINGS:    2

 

LOCATION: Anchorage, AK

 

LAST UPDATED ON:   April 2, 2021

ONLINE PAYMENT

Anchorage Neighborhood Health Center

4951 Business Park Blvd

Anchorage AK 99503

 

shutterstock_1379907602_edited.jpg

ANHC is a Health Center Program grantee under 42 U.S.C. 254b and a deemed Public Health Service employee under 42 U.S.C. 233 (g)-(n).

 © 2020 Anchorage Neighborhood Health Center