Appointment Policies

Medical and Dental appointments may be scheduled up to one month in advance.
Cancellations: If you need to cancel and/or reschedule your medical or dental appointment, please call by 5 p.m. the day before your appointment.
-
Medical appointment cancellations: Call (907) 743-7200.
-
Dental appointment cancellations: Call (907) 743-7202.
An appointment will be considered missed if:
-
the patient does not come to the appointment.
-
the cancellation call is received after 5 p.m. on the day before your scheduled appointment
-
the patient arrives so late that that they miss the appointment and cannot be seen by a provider.
If you are late to your appointment you may be asked to reschedule and you will be marked as a “No-Show.”
We will do our best to see you, but the scheduled appointments will take priority. You may end up with a long wait time.