Dental Office Specialist - Part time

This position is part time, 8 hours per week.

SUMMARY OF POSITION: The Dental Office Specialist is responsible for the daily functioning of the dental front desk and is the hub of communication between patient, dentist and clinic staff. Serves as the focal point for the dental appointment system by answering telephones and referring callers to the appropriate dental source. Schedules and confirms appointments for patients according to established center protocols, verify insurance coverage and establish, maintain, retrieve, monitor patient records and present treatment plans to include out of pocket cost to the patient. Generates paperwork to register patients for dental services and triages appointments for dental staff according to written protocol.  Due to the multiple tasks and responsibilities, this position requires working from multiple electronic health records: Intergy Electronic Records (ER), Intergy Electronic Medical Records (EMR), and Dentrix Electronic Dental Records (EDR).  In addition, must have working knowledge of dental terminology, dental insurance, CDT and ADA codes.


QUALIFICATIONS: High school diploma or the equivalent required. A minimum of two years’ dental experience and verifiable cash handling customer service experience required.  Dental billing experience a plus.  Working knowledge of computer required; previous experience with dental software preferred.  Must be detail oriented, have excellent communication and telephone skills.  Must have and maintain a good attendance record.

HIRING RANGE:  $16.65 - $20.81



LOCATION: Anchorage, AK

LAST UPDATED ON:     September 20, 2019

4951 Business Park Blvd

Anchorage AK 99503

Main phone number: (907) 743-7200

ANHC is a Health Center Program grantee under 42 U.S.C. 254b and a deemed Public Health Service employee under 42 U.S.C. 233 (g)-(n).

 © 2018 Anchorage Neighborhood Health Center