Appointment Policies

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Medical and Dental appointments may be scheduled up to one month in advance.

Cancellations: If you need to cancel and/or reschedule your medical or dental appointment, please call by 5 p.m. the day before your appointment.

  • Medical appointment cancellations: Call (907) 743-7200.

  • Dental appointment cancellations: Call (907) 743-7202.

An appointment will be considered missed if:

  • the patient does not come to the appointment.

  • the cancellation call is received after 5 p.m. on the day before your scheduled appointment

  • the patient arrives so late that that they miss the appointment and cannot be seen by a provider.

If you are late to your appointment you may be asked to reschedule and you will be marked as a “No-Show.”


We will do our best to see you, but the scheduled appointments will take priority. You may end up with a long wait time.